Introduction
Tru-Flow Services Pty Ltd (referred to as “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website and use our enquiry forms.
1. Collection of Personal Information
We collect personal information that you provide to us through our enquiry forms. This may include your name, email address, phone number, and any other information you choose to provide in your message.
2. Use of Personal Information
We use the personal information collected through our enquiry forms to:
- Respond to your enquiries and provide you with information about our services.
- Improve our website and services.
- Comply with any legal obligations.
3. Disclosure of Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may disclose your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Security of Personal Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Access to and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you wish to access or correct your personal information, please contact us using the contact details provided below.
6. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes to our Privacy Policy will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tru-Flow Services Pty Ltd
Shop 11525 Warrego Hwy,
Blacksoil QLD 4305
office@truflowservices.com.au
(07) 3813 0208
8. Consent
By using our website and submitting your personal information through our enquiry forms, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
9. Complaints
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us using the contact details above and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to address your complaint.